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What Makes Us Different

Thu, 28 Feb 2008 13:50:39 GMT

At CBCI we take pride in the web sites and network projects we deliver, and our approach to client services. From fortune 500 to medium-sized businesses we handle our clients with great care and feeding.

We work as a seasoned team.

Attitude is critical. We don’t hire apprentices or beginners to join our team. We hire engineers after our own internal testing, background checks and interview procedures. The result is a highly motivated group of master software engineers, who love what they do and work together as a cohesive unit.

Each of our developers hold an average of 15 years of experience. We are a professional Ruby on Rails software engineering team and we each bring a certain focus and expertise.

Some companies try to employ their own group of programmers. Most are not experienced in creating a world-class Ruby on Rails engineering team, and why should they be if that is not their business? It is a difficult task but that is what we do. Our clients benefit by getting better software in less time and for significantly less cost.

We take the time to educate our clients.

At CBCI we value each of our clients and tailor our approach to educate them according to their needs and desires. Clients are assigned a Service Representative who answers all questions and manages each project for that client.

We are old-fashioned

There is something to be said for old-fashioned customer/client service. Most teams are able to fulfill and deliver requirements, trading hours for dollars. Our clients deserve better than that!

At CBCI we are committed to the success of each project. Our team takes a professional and personal interest in what our clients are trying to accomplish from the moment they hire us. We provide time-tested advice on how to achieve project specific goals. From world-class online commerce and marketing to social networking and corporate blog solutions we use our years of successful experience in our clients behalf.

We all have fun

It is more than just a job to us. This is our profession. We take it very seriously but we can’t help but have fun! It is part of our corporate mission statement to have fun as a team and to make sure our clients have fun and enjoy working with us.

We get a big kick out of seeing our clients happy, watching their projects take off and achieve success. What else matters in business?

The Customer is King

Sat, 16 Jun 2007 13:48:45 GMT

Successful businesses have one thing in common: They treat their customers well. You may argue and say it’s that they have a great product or an innovative culture, or that they value learning, but if you don’t treat your customers well, nothing else matters. And great customer service can make a company stand out from its competitors, attracting new business and making customers loyal.

At CBCI, we know this by experience. We value our clients. We work hard to please them. One of our newest recently came to us for help on a site, developed and hosted by others, that was constantly crashing. They were adamant the problem was due to the hosting company, and could not get any customer service. We proposed a flat fee to port the application to our favorite, outstanding host and the move went smoothly. However, we soon found there were also problems with the Rails code. Fixing the application took a little more time than we had originally planned. Most companies would go back to the client and ask for more money to fix the problems. We didn’t. We quickly corrected the faulty code and received nothing but praises from our new friends. It doesn’t take much but you have to care.

If you want your business to succeed, focus on your customers. They are the best advertisers you can never buy. Here are a few tips to keep in mind:

Respect your customers: Show common courtesy and respect those that trust enough to hire you and put bread on your table. It is a simple thing that too often is overlooked.
When your customers ask a question: First remember, there is no such thing as a stupid question. Listen. Then listen some more. After they are finished, if you are able, answer them. If you don’t know the answer, find someone who does – right now – not in an hour, not tomorrow or next week. Do it now!
Bend over backward: Most business philosophies seem to pursue the easiest path and hard work seems a thing of the past. Give a little extra time and effort to each client. Guaranteed—the extra will pay off again and again.

Ruby on Rails - Senior Principal Engineer

Fri, 09 Jun 2006 00:00:00 GMT

We are looking for elite RoR engineers to make magic happen for our clients.

We are motivated and productive. We save money by avoiding centralized office space and travel costs. That’s right! No need to buy gasoline to get to work! These savings are passed on to our clients and our engineers. Read more about us here.

Ask yourself these questions:

Are you a professional World Wide Web Software Engineer with at least 3 years of Ruby on Rails experience?
Do you possess an entrepreneurial mind-set?
Do you consider yourself to be a responsible Professional Engineer ready to accept the full responsibility of your professional decisions?
Would you be interested in working in a unique environment that caters to individuals who look forward to directing and controlling their own work load?
Are you looking for a business environment that allows individuals to share business expenses while supporting each other with various engineering knowledge, giving all individuals increased income potential?
Can you work independently completing quality and timely projects?
Are you comfortable with promoting your engineering skills, developing proposals and troubleshooting problems on your own?
Are you searching for a career you can call your own and be compensated for what you’re worth?
Are you willing to go “above and beyond” for your client providing exceptional engineering services, and feel comfortable being personally responsible for those services?
Do the following characteristics describe you: superior work ethic, exceptional engineering skills, strong attention to detail, self-starter, highly motivated and friendly?

Are you one of us?

Required Skills and Experience

Good Logic and Critical Thinking skills
Expert Ruby on Rails – of course!
TDD/BDD, Must know it, love it and have used it extensively!
MVC knowledge and experience, Must know it intimately!
Capistrano, Must know it, love it and have used it extensively!
Subversion and Git
Unix/Linux/FreeBSD, We deploy on these OS platforms exclusively
MySQL, Know how to write custom SQL queries, joins, unions and action queries.
Rubygems, Know how to install and manage Ruby gems
Remote SSH work
Passionate and Serious about your work
Quality minded and Service oriented
Self discipline, Must work hard without much intervention
Requirements gathering, Know how to talk with clients and convert their goals into requirements
Good communication, Must communicate with clients daily using our online project management system
Most importantly, a desire to have fun and support our clients goals

Desired Skills

Large scale (1 million+ users) application experience
Comfortable with Unix/Linux shells (bash, sh, korn, csh, etc.) and scripting them